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Privacy Policy

Privacy Policy for Modern Magnets
Effective Date:  11/02/2025

At Modern Magnets, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website and interact with our services. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect various types of information when you visit our website, including:

  • Personal Information: This may include your name, email address, contact information, and billing details when you create an account or make a purchase.
  • Non-personal Information: This includes technical information such as your IP address, browser type, operating system, and browsing behavior on our site.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process transactions and fulfill orders.
  • To respond to inquiries, customer service requests, and feedback.
  • To personalize your experience and improve our website.
  • To send promotional emails and updates, if you have opted in to receive them.
  • To comply with legal obligations and ensure the security of our website.

3. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that allow us to collect information about your browsing activities.

These cookies may include:

  • Essential Cookies: Necessary for the basic functioning of the website.
  • Performance Cookies: Used to improve the performance of the website by analyzing how visitors use it.
  • Functional Cookies: Used to remember your preferences and settings.
  • Advertising Cookies: Used to provide personalized advertising content.

You can control cookie settings through your browser, but please note that disabling certain cookies may affect the functionality of the website.

4. POPIA Compliance

In compliance with the Protection of Personal Information Act (POPIA) of South Africa, we are committed to safeguarding your personal information and processing it in a lawful and transparent manner. By using our services, you consent to the collection, use, and processing of your personal information as described in this policy.

We are committed to protecting your personal information under POPIA. Any data we collect is used solely for order processing, customer service, and business operations. Your information is kept secure and will not be shared with third parties without your consent.

  • Access to Personal Information: You have the right to request access to the personal information we hold about you.
  • Correction of Information: If you believe that any of your personal information is incorrect or incomplete, you may request to have it corrected.
  • Deletion of Information: You may request that we delete your personal information, subject to legal and contractual obligations.
  • Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and delivering services, such as payment processors, hosting providers, and marketing partners. These service providers are obligated to protect your information in accordance with applicable privacy laws.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

Modern Magnets

Chelsea Miller
chelsea@modernmagnets.co.za
magneticinfo@modernmagnets.co.za

(011) 315 4957
26 Halifax Street, Bryanston, 2191